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Listening culture

Listening to Disagree Well

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Photo: Les protecteurs désinteressés by Unknown (Public domain), via Openverse

Disagreeing well starts, somewhat counterintuitively, with listening rather than arguing. Understanding the strongest version of an opposing view, rather than the weakest and easiest one to dismiss, is what separates a genuine disagreement from a conversation where nobody was actually listening to begin with.

This kind of listening requires a specific discipline: resisting the urge to formulate a rebuttal while the other person is still speaking, and instead trying to restate their position accurately enough that they would recognise it as fair before offering any objection at all.

Disagreements handled this way rarely end in full agreement, but they tend to end in mutual respect, which is often the more realistic and more valuable goal. People remember being heard fairly long after they have forgotten who technically won the argument.

Practising this with low stakes disagreements, about small everyday matters rather than deeply held convictions, builds the habit gradually, so that it is already familiar and available by the time a genuinely difficult disagreement eventually arrives and matters far more.

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