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Listening culture

Listening in Leadership

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Photo: Human Hand Raises Paper Speech Bubble with WE ARE HIRING text Against Orange Backdrop (53182280041) by Jernej Furman from Slovenia (CC BY 2.0), via Openverse

Leaders are often expected to have answers ready, which can quietly discourage the slower, more uncertain work of actually listening to a team before deciding on a direction to take.

The leaders who are remembered fondly tend to share a habit of listening past the first, most confident voice in a meeting, deliberately drawing out quieter opinions that might otherwise never surface at all.

This kind of listening does not mean abandoning decisiveness. It means gathering a fuller picture before deciding, so that the eventual decision reflects more than just the loudest perspective in the room that day.

This habit also changes how a team behaves over time, since people who have watched their own quiet suggestion actually get taken seriously tend to keep offering them, while people who have been consistently talked over eventually stop volunteering their thinking at all, taking their best ideas quietly elsewhere rather than continuing to offer them without reward.

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